Kristen Campbell

4/5

a month ago

We had a really great stay here! Perfect location, reasonable price, extremely spacious room, and AWESOME customer service. The only reason I’m not giving the last star is because it is outdated (not horribly) and some of the floors have a stench to them. I would definitely recommend staying here for a really nice downtown accommodation! Just understand it is not your most modern experience.

Shauni

5/5

a month ago

I’m from Michigan, the downriver area. Came from South Carolina to attend a wedding. Decided to stay here. Nice rooms. Great customer service! & the valet was exceptional as well. No complaints. I’d stay here again. Besides the street the hotel is located on getting blocked off on Friday and Saturday night & trying to get to the hotel entrance for the night.

Muareenrsos Gnigerlgoan

5/5

6 months ago

If anybody out there is trying to find bargain deals for hotels and resorts head to ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ made a reservation for a hotel room on there and they had the absolute best prices just about anywhere!

Great hotel. Amazing friendly staff. Definitely looking forward to visiting again.

Rick Harris

3/5

2 months ago

Decent hotel in a nice downtown location. First room didn’t have working AC and it took two phone calls with no results as well as going down to the front desk in order to get our room changed. Then I was charged $60 for internet when I was told it was free for members. I had to visit the front desk again to get the bill corrected. Finally they billed my credit card at check in for incidentals in an amount that was $200 more than the actual cost for our two night stay. Again, something that needed to be corrected.

Muareenrsos Gnigerlgoan

5/5

6 months ago

If anyone out there is searching for great deals for hotel rooms go to ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ booked a hotel on there and they had the lowest rates just about anywhere!

Absolutely love this hotel. If there was a 7 star option, this would be it. I’m living here for 2 weeks at a time for a company function, then home for two weeks and back again. Truly a home away from home.

Tony Pool

5/5

2 months ago

Very good quality hotel. Rooms were awesome and very comfortable. The only issue was that the 3 members of staff I had interaction with were very robotic and lacked any emotion. actually not very friendly or welcoming. Good location though.

Cabal Doerr

5/5

a month ago

Honestly if it weren’t for the pool it would be a four star review. Make sure you go to the pool if you stay here, it’s the best part of the hotel by far. Also a lot of winding hallways around the fitness center that look like they haven’t been renovated since 2002. Good vibes all around.

Cadillac Mafia

2/5

a month ago

This was by far the worst hotel experience in recent memory for me. Never have I been asked to pay over $250 per night and received such subpar customer service. First I booked a package that included breakfast and parking, couldn’t be found, luckily I screenshot it at booking. The room is barely cleaned. Paper on the floor mirror had spots towels were dingy looking and when I asked for more they wanted to see the proof of my issue before I was given new towels. So I had to walk back to my room and then return to the towel room. Hotel hallways are filthy trash and debris everywhere. I attempt to use my $10 food voucher, which is a complete rip off once you see the cost for package or buying your own, and I’m told they are not taking anymore orders because their backed up. Huh? So I end up at a local restaurant. Keep in mind this was a 2 night stay for my girlfriends birthday, we’re from Cleveland. I was told they were out of towels by a room attendant when I returned from breakfast at 1pm. My girlfriend suggested we just buy some towels when we go out with the parking voucher. The lone bright spot for me was the great parking guys. They were always courteous and you wouldn’t believe how fast.

Adam Figuracion

1/5

a month ago

Would NOT recommend this hotel. This hotel is not consistent with the Marriott name and standards the brand used to hold.

Room: Booked four people to the room, but only received two towels. We had to ask multiple times to receive more towels. There were stains on the sheets and crusty spots on the bathroom floor. Room smelled like cigarettes. Only a mini fridge in the room. No coffee maker, but there’s a coffee shop in the lobby. Good luck trying to get coffee/food there because there’s not enough staff to be efficient with the high demand. The room temperature was too hot for good sleep. The AC was set to 66 degrees, but it would only reach 71 degrees. The hallway AC worked way better than the bedroom AC. The bathroom doesn’t have a fan/vent, so it becomes a sauna when showering. It’s so humid in the room that there’s mold growing on the ceiling. The toilet seat was loose and came off while in use, resulting in a fall. Maintenance did come and repair the toilet quickly. We also requested our bathroom floor to be cleaned due to the maintenance workers tracking dirt into the bathroom, but it never happened. I even called the front desk 3 different times to request service.

Pool: Requires reservations. No towels in the pool area. It’s on the 8th floor and we had to ask the front desk for the location.

Exercise Area: decent treadmills and enough free weights and machines to get the job done. The weights and machines looked like they were from a 1970s gym. Some of the machines were broken.

Parking: valet parking for $33 for 24 hours or $25 for 24 hours for self parking.

The hallways and carpets were dirty and dilapidated. Overall, I was very disappointed in the quality and lack of upkeep in the hotel. Definitely not worth the price they’re charging.

Daniel Himes

4/5

in the last week

I had a few people coming from out of town for a bachelor party. I booked two rooms here so we could all gather at one locations and walk around downtown for drinks and dinner.

Rooms are very nice and recently renovated. Beds are super comfortable.

The hallways carpet is pretty beat up and doesn’t give you a good first impression. The price was also a little high for a “business like” hotel, but I didn’t book it much in advance.

Overall I think this hotel is significantly better then the current rating of 3.6

Theresa Lickman

4/5

3 weeks ago

We had a nice stay this weekend. The hotel is very convenient to the stadiums. The area is pretty safe looking. The restaurant was lovely with a great chef! It was a great weekend. The price on the weekend was a bit high for the room we received.

Carl Lee

4/5

2 weeks ago

Room a little small, but well laid out. Top notch staff. We had the Carolina fried chicken at the restaurant in the hotel, it was tasty, but a little dry. All in all we enjoyed our stay.

Robert Higbee

5/5

a month ago

Nice rooms, very personable staff who suggested a nice breakfast place (their restaurant was closed). While the parking is conveniently right next door in an open lot, you have to pay them $38 to valet park there, but I didn’t mind. Other places with “free parking” just hike their room prices accordingly. The valet driver was extra nice. Downtown Detroit is a fine example of a transformed city. I am attaching a few pictures from places just a block or two from this hotel.

Natalie Porter

1/5

a month ago

I’ve currently been waiting over an hour to get my car from valet. There is no parking downtown Detroit but you would expect that if you pay for a hotel room, you could at least have a safe place for your car. I didn’t know that my car would not be accessible depending on what time I was checking out. It is almost 2am. I have small kids to get home to and here I am stuck at this hotel because my car is not accessible. A better system needs to be put in place ASAP! The hotel
Itself is great. But this parking situation ruined my whole experience. I just wanna get home! There is only one gentleman working. It’s a busy Saturday night.

Bishop Pennington

1/5

2 weeks ago

I requested a handicap accessible room but was not given one. When I called down to the front desk, I was informed that there were no rooms available. I then requested a shower chair & was given one but the chair was not strong enough to hold my 185 lbs frame and the bath tub that I had to sit the chair in was too steep for me to attempt to get in & out. Because the room was not handicap accessible, the bed was too high for me to get in & out and the sink was too high for me to properly use. Really bad experience and the front desk was no help. It seemed they never had a wheel chair user who has a spouse ever come to the hotel.

joanna shisler

5/5

a month ago

What a wonderful clean place! My favorite part was the fitness center. And they attend it was so sweet. They have a lot of adequate equipment made by state great.

Cris Guhman

5/5

in the last week

Excellent location. A huge place with several options to eat and shop.
The room I stayed in was spacious and had a beautiful view.
Room service is fantastic. Courteous staff.
The breakfast area has several itens to choose from.

Mittie Funk

5/5

a week ago

Make sure to use ʜᴏᴛᴇʟʙᴜʟʟʏ .ᴄᴏᴍ when booking a stay. They compare hundreds of booking websites and usually will have prices much cheaper than others! You’re welcome :)! This resort is one of my favorites in this area. I have been coming here for years. If you decide to stay here you definitely won’t be let down.

Beautiful hotel!! I just hate a lot of things were closed due to Covid. The area is nice and we were within walking distance to different restaurants

Nichelle Joi

5/5

2 weeks ago

This was my birthday weekend. Also my first time staying at this hotel. Terry was beyond awesome!! Great customer service, friendly, professional, & efficient. She assisted me with booking a room with a great view of Detroit. She also provided great recommendations, and attentive to making our stay a amazing experience. We will come back to stay & bring the kids next time. Thank you so much Terry! 😊

Debra W

1/5

a week ago

Wow! I don’t even know where to begin with this place. If I could give it 0 stars, I would. I’ve stayed in nicer, cleaner, more spacious roadside Motels. While the staff at the front desk were kind and professional, they seemed under staffed and distracted. Upon first glance, our standard King room seemed OK. While the bed appeared made by housekeeping, the bed skirt was stained with visible chucks of debris, all of the hard surfaces were grimy and dusty and I don’t even want to guess when the floor might have been last vacuumed. Nothing worse than not wanting to get too close to surfaces only to be shoved into a broom closet of a bathroom where you can’t help but bump into every wall and fixture, at ever turn….including in the shower…and I’m 5’2”/100lbs. I’ve seen whole bathroom stalls bigger than this ‘bathroom’. The tank of the toilet was covered with a tray of some sort vs a proper lid that should have come with the toilet. Half of the items that were supposed to be in the room weren’t. A nasty, empty, stained bag labeled ‘dryer’ hung on the back of the bathroom door, that I’m guessing was supposed to hold a hair dryer…the iron for the ironing board was missing and to top it all off, the coffee maker wouldn’t work in the AM. AND we had to pay $35 for parking. Just don’t. If you’re looking for a room in Detroit, ANY other place has got to be better than this.

jai me

5/5

a month ago

I had a wonderful experience at this hotel. More specifically the service received from front desk person Terry was stellar. She was very attentive and accommodating. The room was more than adequate and the beds were super comfy. The only thing I would suggest is that they get better breakfast options.

Edit: they were very busy because there were several sports events and concerts happening. Lines were long, but that’s expected. Personnel still exhibited stellar service in attempts to get everyone checked in.

Wayne Tashiro

5/5

a year ago

Not opened in the Double tree restaurant yet.

Hanan S.

3/5

a month ago

I usually prefer to stay in Best Western Hotels. This hotel need some serious updates. One out of three elevator is not working. So, one has to await especially during the rush hours. The card to open the door is not working. I tried multiple times to get the door of my room opened. There is no water bottle in the room. I think at least there should be 1 complimentary water bottle in the room. Also, there is no parking in the hotel and they give you the parking pass to go and park the car in the paid parking garage behind the hotel. The worst thing is they charged you more than what mentioned in the parking lot. The only good thing is that they gave me the room with a good view though queen instead of king that I was booked. They told that it’s a upgrade due to a view. So 3 stars for the good view that I got otherwise I could have given the 1 star only.

Elle F

4/5

a month ago

This was a great place to stay in Windsor, Ontario! Overlooking the water, just down the road from Caesars Casino & next door to a high-rated Keg, this hotel is conveniently located. There’s lots to do on the water & in this downtown district. It was also more affordable than the Quality Inn out of town! They have parking for $15/night with unlimited in & out privileges. The room was clean & comfortable — pretty standard, but most of all the staff was welcoming and very professional. I would have given them a 5/5, but the pool & gym was closed for renovations. I will return!

matt miller

3/5

2 weeks ago

Has four walls and a bed. Kind of close to Comerica Park and Ford Field.

Jessica Miller

2/5

3 months ago

Got a room here for a night and was VERY disappointed! They had advertised on the website that they have a continental breakfast and coffee in the morning but when I woke up and went to get it, I found that there was no breakfast!!! What a let down!

Boo Ronco

3/5

2 months ago

Not the cleanest room area is good

allison rademacher

5/5

in the last week

This is the first time I and my 9 year old son have been to the Fillmore. It is absolutely beautiful inside. We went to a concert and watched the bands Dizzy and City and Colour. The staff were polite and helpful. The bathrooms were maintained by staff throughout the show. Drinks were extremely expensive, but that’s expected. The only downside was having no food options. They had nothing. No vending machines for small items like a bag of chips or M&M’s. Maybe thats how its always been…I’m honestly not sure. So because of that, I still would rate our overall experience 5 stars.

lauren boyce

5/5

in the last week

Love this place. Would go there when I was younger for shows too! It was the State Theater at that time!! Mainly had main floor. But had the seats up top one time. Never a bad spot.

James Kinnamont

5/5

in the last week

Amazing theater experience, the service staff was delightful! My wife and I enjoyed our interactions with the bartenders hired for this show. Overall, would come back again!

Michael St. John

4/5

in the last week

Nice hotel, but kinda weird casino. Great service in the hotel. Not so great service in the casino. Like night and day. Valets were cool. Front desk was prompt and friendly and very professional. Every front desk needs a lesson from this group. Great location and views of the city and Ambassador Bridge!

David Pessina

3/5

a year ago

MGM GRAND IS JUST A THREE.
NOTHING SPECIAL

Joanne May

4/5

a year ago

Won 60 bucks in 10min. On penny machine. Whoo Whoo!!

Kevin Chrisney

4/5

in the last week

Gorgeous performance space! I only have a picture of the lobby because they had us put our phones in pouches. My only real gripe was how admission was handled, though getting 4800 people into one building is a tough task in and of itself. Highly recommend catching a show here if you have the chance!

Leeanne Buckley

5/5

2 weeks ago

Wow.. so beautiful.. the details are amazing.. it has been over 4 years since I have been here and the upkeep is remarkable..

MARYANNE HAYES

5/5

2 weeks ago

Great venue.Nice variety of entertainment. Always an experience to go to such a historic and beautiful building. Thanks to the Ilitchs .

Jay Smith

4/5

a year ago

I love the stadium but I hate say that the Detroit Lions suck.

Harold Labelle

5/5

a week ago

What a great experience! Great venue for football! They get you in quickly. I had an issue with my tickets downloading and they were able to help and get us through the process stress free. Bring your wallet, food and drinks aren’t cheap!

Adam

5/5

a week ago

Really great football experience at Ford Field. It’s worth the extra money to sit in the club level, the food and drink options are terrific. The only bad thing I can say is their team shop is way way too small, and lines to check out were 20+ minute waits. You shouldn’t have to miss nearly a quarter of the game to buy a T-shirt. Go Lions!

Darnella Hankins

5/5

in the last week

I had the most awesome birthday here last night! The food was great but the best part was the live entertainment. We also had a great hostess. I believe her name was Gloria who works at the front hostess desk as you enter. Servers were pretty prompt and courteous. Everyone had great attitudes, were full of laughter and the ambiance was superb. They have seating at the bar and tables to sit between 2 and about 6 people. There was no specific dress code as I seen people with t-shirts and jeans to business casual and dressy. It was definitely a fancy night for me! I highly recommend this place. Make sure you know what time the entertainment starts before you reserve your seats. There is a $10 cover charge automatically added to your bill for entertainment which is worth the experience.

Jamyra Smith

1/5

4 weeks ago

I haven’t been to cliff Bells 6 years until today. The music was awesome BUT I am certainly sure that the Chef was someone different. They had a (Labor day menu) which only had pulled pork, BBQ chicken, mushrooms, and Cat fish. I don’t care for any. So i went to order cat fish and they sold out of it. I had to settle for pulled pork which i am pregnant with nausea and barely have a appetite. I received the plate and everything was not cook at its best with little to nothing on my plate. After that they did not inform us that we had to pay a cover charge which was $20 per person on top of gratuity and tax. The food was not worth $28 and up for a plate. 6 years ago they did not have a cover charge they only had tips added to the receipt and their menu used to be awesome and also the OLD Chef. Ugh i am never going back.

Kari Levasseur

5/5

2 weeks ago

The music was amazing and so were the food and drinks! Our waitress was very attentive. We had shrimp and grits, and the salmon. Portions are small but delicious. We had a great time!

Grace Flores

5/5

a month ago

The bad reviews are from years ago. My parents stayed there yesterday (07/08/2021) and now it is much better. The service is good, the rooms clean and even, they were fixing air conditioners and the surroundings. Don’t be swayed by old reviews because they have improved a lot.

mniemchick

4/5

a month ago

No frills, comfortable and clean. Friendly and helpful staff. Easy parking. Great location for walking to Detroit’s big venues.

Will Rice

1/5

a month ago

I was only willing to stay for a few minutes, but I waited for my pizza to come; which took 1 hour and about 20 minutes, then my fiance and I left due to all (too many to mention) the issues with the property and the amount of disorder ( trying to be politically correct) of other people there. Very rough neighborhood, that could be from a Steven King novel. I would not recommend it for sleep, due to the amount of woofers and loud music being played by others outside their rooms. Would not take loved ones, due to others carrying firearms on their person.

Juan Perez

5/5

2 weeks ago

Beautiful building and city. Love Detroit, home away from home. Lots to look at and visit and walk through the downtown area. While your walking you will meet nice and polite people on your journey like we did. Have fun and be safe!

Lorie Vorraro

4/5

3 weeks ago

Employees very courteous. Rooms nice bed a little bit too soft. Nice place to have conventions and the view is awesome. being able to walk by the lake is pretty special too.

Lewis Fenderson

4/5

2 weeks ago

I didn’t really explore the Renaissance Center. I went for a dental appointment, which didn’t require me to pass through much of it: however, from during prior visits I have always found it to be clean and well maintained. There are some retail stores, some restaurants and several GM vehicles are displayed in the lobby.

Jacques Gagnon

5/5

a week ago

We stayed at Trumbull & Porter on a Saturday night. As soon as you walk in, you are greeted by amazing staff that are genuine and helpful. During these times, it’s hard enough to find people to work, let alone people to work that actually enjoy what they do. This is a great way to see how the owners treat their employees, not as workers but instead like team mates!

This property is so unique in comparison to anything else we’ve stayed in Detroit. You will love the modern / industrial feel. As you walk through the lobby toward the rooms, you will find a new courtyard area with plenty of seating space to hang out (and an order bar once opened)…there is also an outdoor fire pit area with oversized chairs that are ideal for taking in all of the Detroit vibes.

Room – We stayed in a king suite. As soon as opened the door, we fell in love. The artisanal details, clean living space, huge counter area, nice bathroom, and premium finishes make this a very memorable room! I was able to check out a few of the other rooms and I thought it was very cool that each room was decorated differently, making we want to go back to try another room out!

If you are looking for a cool spot to hang, with A1 staff and amazing vibes….this is a must for you!

We will be making trips downtown regularly just to stay at this hotel!

Tyko D

3/5

a month ago

The staff are super friendly and attentive. They have a great little convenience spot located inside the hotel for snacks and coffee etc. The rooms are concrete floors with comfy beds. They are pet friendly and we were able to bring our dog. They did not tell us that it was 100$ extra to bring the pets in and we were only staying 1 night so if I knew this in advance I would not have spent the extra 100$ for one night and would have choose another pet friendly location, I couldn’t get my money back as I found this out at check in and felt obligated to pay the extra pet fee or lose my money on one nights stay, they also charge 10$ for parking and it’s under construction so there is no outdoor pavilion either. The elevator was stuck on the first floor the whole time we were there as well. We didn’t mind taking the stairs but some guests, especially the elderly ones were not too happy about that. The restaurant is also closed. If it was just a rating on the staff it definitely would have been higher but the above said mentioned and also the fact that it’s been 2 weeks and I still have not gotten my deposit is another reason I rated so low. Receptionist told me 1-3 business days and every time I call back they kept extending the wait time. Last time I called they said 10 business days.
Will keep you posted on if I ever get it back.
Would I recommend?
Ugh, your taking a chance on the amenities but the staff are super friendly and nice. They are close to a lot of things and in a good location.
I doubt we will be staying there again though.

Tina Williamson

4/5

a week ago

Great location. I booked using last minute travel and got a great deal. The coffee bar wast open but the decor and staff were awesome. Rooms were very minimalist and cool. I booked for my cousin and her wife and they loved it.

Alex G.

5/5

2 weeks ago

Saw Tori Amos here sat in a opera box very amazing. Do not clap at her concerts till the end!! Great architecture!

james dyson

3/5

a year ago

Where are the attendants

jaymang0

4/5

5 months ago

Nice little theater. The inside is beautiful.

Tanisha Perkins

4/5

2 months ago

Fun times! Nice ambiance for a sports arena. I love the outdoor bar sitting areas. One suggestion I do have is to incorporate more plant-based foods for. There aren’t a lot of options for vegans. Other than that, I had a great time.

Mel Princess

4/5

3 months ago

Nice, clean smaller stadium with inexpensive nearby parking. Great views from all seats. Easy to maneuver through traffic to get there. The only reason it’s a 4 star & not 5 for us is food pricing. I am used to ball park pricing (we have been to several) & Comerica is about 10-15% higher than other parks. Overall any day with baseball is a great day & this was no exception. Lovely park!

anthony carter

4/5

4 months ago

Cool and nostalgic ball park. Views and sight-lines were awesome in section 122. Ballpark was very clean. Amazing score board. My only complaint is the food. I have had much better in other ballparks around the country. Also Detroit seems to be in Renaissance mode which is great for the city. I hope it is revitalized. Nice bars around the ballpark.

Richard Bramwell

5/5

in the last week

Stayed her for a work conference. I’m not much into gambling so my review is solely based on the hotel and conference areas. Customer Service was top notch. Every employee I passed in the hallways greeted me with a warm hello. The check in woman was extremely friendly, the food was really good, everything was above and beyond in service. The room was nice with a fantastic view (I was on the 30th floor). The room itself is pretty standard.
Overall I’d recommend the hotel and I’d definitely stay again.

Branden b

4/5

a year ago

Its what you would expect during covid.

Cathy Poli

2/5

6 months ago

Although everyone on the staff I encountered was very nice, I will NEVER stay here again. I usually stay at one of the other casino hotels, (very nice room with lots of space and beautiful bathroom), but my daughter wanted to go to Greektown for her 21st birthday, so I reluctantly paid the extra money than I normally would for a room. I can’t tell you how very disappointed I was in their “deluxe” room. I can’t for the life of me figure out what put our room in the “deluxe” category. The room was actually quite small. The vanity had one sink with little to no counter space. The bathroom barely had the room for the shower and toilet. Outlets near the beds were not accessible. It did have a small fridge that wasn’t even plugged in. Upon checking out, I was asked if I wanted my “amenities fee” put on the card of record. ??? There was a $17.24 charge for coffee, (which we did not use), water (excuse me) and parking. If I had only gone to the casino, I wouldn’t have had to pay for parking. Definitely not worth the money.